Service Request

Please submit the detailed service request below or send us an email via service@electroweld.com and we’ll get back to you as soon as possible:

Name Email Phone Number Company Name Address Invoice Number or Order Number Has the Machine been Uncrated and Powered Up? Has the operator gone through the User Manual and Troubleshooting Guide? Have the recommended controller settings from the Product User Manual been tried? Product Type Electroweld Machine Name,KVA Rating and Model Number(if known) Serial Number of the Machine Product Customization (if not standard machine KVA Rating Material Being Welded Material Coatings Material Thickness or Diameter Material CrossSection Surface Area for Flat Metal Butt Welding or Metal Strand/Cord/Rope Butt Welding (mm²) Number of Welds per Minute Number of Simultaneous Welds Required Machine Duty Cycle Primary Voltage Requirements(AC Voltage and Frequency) Power Requirements-Number of Phases Power Requirements-Amps Type Of Job Attachments

In addition please send any photographs, videos, drawings of the job to be welded or application requirements, separately to service@electroweld.com referencing that this quote intake form was submitted.

Please enter any other details explaining the issue with the machine: Message

Service Request

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